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Why Choose St. Francis

Committed to caring for our community

  • Safe Care at St. Francis
  • Get Care in our Community
  • COVID Testing in our Community
  • COVID-19 Safety
  • Safe care at St. Francis

    St. Francis is committed to caring for our community. In alignment with hospital owners, Allina Health, HealthPartners Park Nicollet and Essentia Health, St. Francis has taken multiple precautions to ensure the safety of our staff and patients, while providing quality care, close to home.

    St. Francis patients can always be certain that safety is our highest priority and everyone on campus – from nutrition and environmental services, to caregivers and registration staff – has done their part to establish enhanced safety measures throughout the hospital.


    The numerous safety protocols St. Francis has employed to mitigate the spread of COVID-19 include:

    • Enhanced cleaning processes in all hospital areas including patient rooms, staff areas and public areas.

    • Visitor restrictions, greatly minimizing the number of outside individuals entering the hospital while still providing necessary support to patients in certain situations.

    • Screening of patients, vendors and visitors for COVID-19 symptoms. If a patient screens positive for symptoms of COVID-19, they are taken directly to a room, rather than waiting in a lobby. If a staff member, vendor or visitor screens positive, they are not allowed to enter.

    • Physical distancing throughout the facility, including in staff break and work areas, and patient waiting areas. Barriers are constructed in the Emergency Department waiting area and Plexiglas windows are placed between staff and patients at check-in areas.

    • Masks are required throughout all St. Francis facilities for all staff, patients, vendors and visitors, as is the use of other personal protective equipment for staff, following the recommendations of the CDC.

    • Virtual visits with Allina Health and HealthPartners Park Nicollet provide virtual services and guide patients to safe care in our community.

    - Allina Health patients can call their clinic or visit allinahealth.org/getcarenow.

    - HealthPartners Park Nicollet patients can call their clinic or visit virtuwell.com.

    • Patient flow changes route those with potential COVID-19 symptoms to separate areas of the Emergency Department and inpatient units to minimize the risk of exposure to patients coming to St. Francis for care.

    • Numerous hand sanitizing stations are placed strategically throughout the campus for regular use by staff, patients, visitors and vendors.


    All St. Francis facilities are currently open for care, including:

    Express Care in Savage Hy-Vee
    Mon-Fri 8am-8pm
    Sat & Sun 9am-5pm

    Express Care in Shakopee Hy-Vee
    Mon-Fri 8am-8pm
    Sat & Sun 9am-5pm

    Southbridge Urgent Care
    Mon-Fri 8am-8pm
    Sat & Sun 8am-4pm

    St. Francis campus Urgent Care
    Mon-Fri 5pm-10pm
    Sat & Sun 10am-10pm

    St. Francis Jordan Clinic
    Mon-Fri 8am-5pm
    Sat & Sun Closed

    St. Francis Emergency Department
    24/7/365


    Hospital leaders will continue to follow all enhanced safety practices and COVID-19 guidelines set by the CDC and MDH to keep our staff and patients safe. Rest assured, St. Francis will constantly evolve to continue providing the safest, highest quality care in the months and years to come!


    For more information on the services offered by St. Francis, visit stfrancis-shakopee.com/services.


    Questions about the COVID-19 Vaccine? Visit our COVID-19 Safety tab, here.

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  • Preventative and routine health care services

    It is important for those who may have temporarily put off routine healthcare to continue getting care they need, including diagnostic tests and treatments, well-child and teen visits, immunizations and adult physicals.

    Call to schedule your routine and preventative care today. All clinics and providers listed below are in the Savage, Shakopee, Prior Lake, Chaska and Jordan area.


    Cancer Care

    952-428-2031

    Including clinical trials, radiation oncology via Minnesota Radiation Oncology, chemotherapy, IV support, transfusion and immunotherapy.


    Cardiology

    Including preventative cardiology and diagnostic testing, cardiac rehab, pulmonary rehab.


    Cosmetic, Plastic and Reconstructive Surgery

    952-428-3535

    Including breast reconstruction, scar revision, facial and body cosmetic and reconstructive surgery, dermal fillers, eyelid surgery and Botox, among others.

    Diabetes Care and Education Services


    Diagnostic Testing and Imaging

    952-428-2151

    Including mammograms, bone density, CT, MRI, cardiac imaging/EKG, ultrasounds & x-rays.


    Gastroenterology

    Including colonoscopy and endoscopy.


    Integrative Health

    952-428-3690

    Including acupuncture.


    Nutrition Counseling and Education

    952-428-3393

    Including weight management, digestive issues such as celiac disease, Crohn's disease, irritable bowel syndrome and fructose intolerance, nutrition for healthy living, heart disease, diabetes, food allergies or intolerance, and nutrition-related cancer concerns.


    OB/GYN, Midwives, Women's Health and Family Birth Place


    Orthopedic and Spine Services

    Including knee, hip, spine, foot/ankle, hand/wrist surgery and treatments for trauma, spinal deformities, and disk degeneration, among others.


    Otolaryngology/Ear Nose and Throat

    952-428-4595

    Including tonsillectomy, adenoidectomy, myringotomy and insertion of ear tubes, septoplasty and sinuplasty.


    Podiatry

    Including Achilles tendon repair, ankle ligament repair, bunionectomy, hammer toe repair and neuroma excision.


    Preventative Care

    Including office visits, immunizations, adult/child physicals.


    Rehabilitation and Sports Medicine

    Including sports medicine, concussion therapy, speech language therapy, occupational and physical therapy.


    Sleep Diagnostics

    952-428-2800

    Including sleep studies and treatments for sleep disorders such as sleep apnea, bruxism, narcolepsy, restless legs syndrome and others.


    Stroke and Neuroscience

    Park Nicollet–Neuroscience - 952-993-3200

    Including care for stroke and neurologic disorders such as headaches/migraines, memory loss/dementia, epilepsy and multiple sclerosis, ALS and tumors.


    Surgical Services

    Including colorectal, endoscopic, gallbladder, hernia, obstetrics/gynecologic, oncologic, plastic, podiatry, spine surgery, among others.


    Urology

    Including kidney stones, vasectomy, prostate issues, stress incontinence, overactive bladder, pelvic floor issues, and urinary tract infections, among others.


    Virtual Care

    Including preventative and routine care, medication checks, and treatment for common conditions like allergies, cold/flu, UTI, skin and nail problems, stomach problems, sexual health, and eye, ear and mouth problems, among others.



    Additional clinics and specialty providers on the St. Francis campus can be found here.



    Questions about the COVID-19 Vaccine? Visit our COVID-19 Safety tab, here.

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  • If you have symptoms:

    If you’re experiencing COVID-19 symptoms, it is crucial to isolate at home and get tested. A test can be performed at various locations throughout the metro, based on your symptoms and situation. Some testing sites require a virtual or in-person visit with a provider, prior to an appointment at a testing site. Some do not require a visit with a provider prior to testing.

    To get tested, isolate yourself at home, and remember to wear your mask and maintain social distancing when getting your test. Continue isolating at home until you receive your results, which may take a few days.

    For information on where you can get tested for COVID-19, please refer to the following options:

    • If you’re experiencing symptoms and it is an emergency, dial 911 or visit an emergency department immediately.

    • Call your primary care clinic to schedule an appointment with a provider.

      HealthPartners Park Nicollet patients, click here.

      Allina Health patients, click here.

    • To find a community COVID testing site near you, click here. Or, call the Minnesota Department of Health COVID-19 helpline at 651-297-1304 or 1-800-657-3504, Mon-Fri: 9 a.m. to 4 p.m.

    • If you need free or low cost alternatives, or if you do not have insurance, view the Low Cost or Free Testing, and Alternatives for Individuals without Insurance section below.


    If you don't have symptoms, but have been exposed to someone with COVID-19:

    If you think you’ve been exposed to someone with COVID-19 but you aren't currently experiencing any symptoms, a test can be performed at various locations throughout the metro. To get tested, isolate yourself at home, and remember to wear your mask and maintain social distancing when getting your test. Continue isolating at home until you receive your results, which may take a few days.

    For information on where you can get tested for COVID-19, please refer to the following options:

    • To ensure critical resources remain available for emergency and urgent care patients, if you are not experiencing symptoms, and/or it is not an emergency, please utilize one of the options below.

    • Call your primary care clinic to schedule an appointment with a provider.

      HealthPartners Park Nicollet patients, click here.

      Allina Health patients, click here.

    • To find a community COVID testing site near you, click here. Or, call the Minnesota Department of Health COVID-19 helpline at 651-297-1304 or 1-800-657-3504, Mon-Fri: 9 a.m. to 4 p.m.

    • If you need free or low cost alternatives, or if you do not have insurance, view the Low Cost or Free Testing, and Alternatives for Individuals without Insurance section below.



    For information about how to isolate yourself and what to do with your test results, visit the Minnesota Department of Health’s COVID-19 website.


    Questions about the COVID-19 Vaccine? Visit our COVID-19 Safety tab, here.



    Low cost or free testing, and alternatives for individuals without insurance:

    For information, visit:

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  • Keeping your family safe from COVID-19

    If news surrounding the COVID-19 pandemic has you worried about every scratchy throat or runny nose, you're not alone. Fortunately, there are trusted resources and science-backed facts to help keep your family safe and slow the spread.


    COVID-19 Vaccination Information

    Currently, ages 12+ are eligible for vaccines. If you have questions about the vaccine, trusted resources are below.


    Small steps will save lives

    When in public, masks should be worn continuously and correctly if you are not fully vaccinated. To ensure masks are effective, they should be snug and covering the chin, mouth and nose completely. Cloth masks should be regularly laundered and changed out often.

    It may be second-nature by now, but hands should be washed thoroughly and often, for at least 20 seconds. If soap and water aren’t available, hand sanitizer with at least 60 percent alcohol should be used. Special care should be made to avoid touching your face or mask with your hands.

    Practicing physical distancing is still critical, since you don't know who has been vaccinated. When in contact with anyone outside their household, members of our community should continue to wear their mask and stay six feet apart. This is important whether at work, grocery shopping, exercising and even going for a walk outside.

    If someone needs care, they can feel safe scheduling with a provider. As the pandemic has progressed, many precautions have been put in place at health care facilities to ensure patient safety. Some clinics are providing virtual visits over the phone or computer, some have in-person hours and some are closed completely. To determine the best route of care for your needs, call the clinic’s main line. As always, if emergency care is needed, whether or not it’s related to COVID-19, dial 911 or visit the nearest emergency department immediately.

    If you are sick and think it might be COVID-19, isolate at home until you can see a provider online, or call your clinic to determine where you can be safely tested for COVID-19. Continue to stay away from others until you receive a negative test result or until ALL of the following are true:

    1. Your symptoms are improving.
    2. You have been fever-free for at least 24 hours without fever reducing medication.
    3. At least ten days have passed since your symptoms first appeared.


    Stay up to date with accurate information.
    Information about COVID-19 is running rampant and it's important to refer to trusted organizations for facts. The Centers for Disease Control and Prevention has information in multiple languages at www.cdc.gov/coronavirus. For a more local focus, visit the Minnesota Department of Health at www.health.state.mn.us/diseases/coronavirus.


    If COVID hits your home

    "If you're feeling ill right now, regardless of whether or not it's COVID-19, it serves you, your family, your coworkers, the general public, and those who are most vulnerable to serious complications from COVID-19 to act as if you have COVID-19 and practice home isolation to avoid spreading your illness," says Monte Johnson, MD, Vice President of Medical Affairs at St. Francis. This is true if you’re waiting to get tested for COVID-19, or have already been tested and are waiting for your results.

    But, what does it meant to act as if you have COVID-19 and what exactly does it mean to practice home isolation? Dr. Johnson advises, if you’re feeling sick, think "COVID."

    C – Cover your cough and sneeze. Always cough or sneeze into your elbow or a tissue to lessen the chance of spreading your symptoms to others though droplets sprayed into the air or onto objects. To reduce the chance of spreading illness through droplets, remember to wash your hands with soap and water often.

    O – Online care. If you’re sick, or if you need to see a doctor for another reason, first look into online care. Many providers and health care systems are offering online scheduling for a variety of illnesses, injuries, preventative visits and routine care. Call your clinic to schedule, or log in to make an appointment via your Allina Health or HealthPartners Park Nicollet accounts. If your provider needs to see you in person, your health care system can help you navigate how to safely complete an in-person visit at a clinic.

    V – Virus. If you're sick, whether or not you’re tested for COVID-19, what you're experiencing is likely a virus and antibiotics won't help you feel better. You can manage your symptoms during home isolation with over-the counter medicines.

    I – Isolate yourself. That means quarantine yourself in your home, away from your family as much as possible. Try to stay in one room, or one area of your home to minimize spreading symptoms to your family. Don't go to the store, and don't spend time with friends. This is a time to take advantage of guilt-free TV time and Facetiming family members. Schedule an online visit with a health care provider to determine where you can get tested for COVID-19.

    D – Distance from others. If you must leave your home, stay at least six feet away from others when you're in the same area and make sure to always wear a mask. Even if you're not sick, practice social distancing and stay six feet or more away from anyone that you don't live with. This limits the chance that you'll spread your symptoms to them, and limits the chance that they'll spread something to you.

    According to Dr. Johnson, if you are sick but haven’t been tested for COVID-19, keep practicing home isolation and reference the CDC guidelines on what to do if you are sick. See a provider online or call your clinic to determine where you can be safely tested for COVID-19, and continue to stay away from others until you receive a negative test result or until ALL of the following are true:

    1. Your symptoms are improving.
    2. You have been fever-free for at least 24 hours without fever reducing medication.
    3. At least ten days have passed since your symptoms first appeared.

    While you complete your home isolation, continue to monitor your symptoms. If you're getting worse, call your doctor. If you're starting to have trouble catching your breath and you think it's an emergency, call 911. Dr. Johnson says, "If your symptoms are mild, the best place for you to be is at home, away from healthy people, and out of the doctor's office, away from sick patients."

    To learn more about COVID-19, consult trusted resources, like allinahealth.org/coronavirus, healthpartners.com/coronavirus, or cdc.gov/coronavirus.





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