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COVID-19 update: Get the latest information on vaccines, testing and visitor policies in our COVID-19 resource center.

Urgent Care

St. Francis' two Urgent Care locations provide professional medical care for urgent (non-life-threatening) medical needs. Conveniently located on the St. Francis campus, and in Southbridge Crossings in Shakopee next to Texas Roadhouse, our locations feature expert providers and shorter wait times compared to other metro locations.

Our friendly providers can treat you on a walk-in basis at both locations, but when comfort counts, Southbridge Urgent Care features time saving online check-in. Just enter your information prior to arrival with free, convenient, online check-in! Simply select an estimated arrival time and fill in your information*

If you think you are having a medical emergency, call 911 immediately.

Check in online for Southbridge Urgent Care

*Disclaimer: Your check in time is not a guarantee of when you will be seen. Based on the acuity of other patients, it is possible that other patients may be seen before you. If you have an acute life-threatening emergency, please call 911 or go to the nearest emergency department.


Hours

Southbridge Urgent Care

Monday - Friday: 8 a.m. to 8 p.m.
Saturday and Sunday: 8 a.m. to 4 p.m.

St. Francis campus Urgent Care

Monday - Friday: 5 to 10 p.m.
Saturday and Sunday: 10 a.m. to 10 p.m.


Urgent Care visitor guidelines

View current visitor guidelines.

When to visit Urgent Care

Depending on the condition or time of day, going to Urgent Care might be more appropriate than going to Express Care or the Emergency Department, or it could be the reverse situation. The list below may help guide your decision to go to urgent care.

  • Cold, cough or sore throat.
  • COVID symptoms.
  • Fever.
  • Sprains and strains.
  • Insect bites.
  • Bruises or abrasions.
  • Simple lacerations/stiches.
  • Minor burns.
  • Rash.
  • Pink eye.
  • Ear infection.
  • Ear wax removal.
  • Tick removal.

COVID-19 test results

Please note: St. Francis Regional Medical Center is not a community testing site. To find a community testing site, please visit the Minnesota Department of Health.

Our Express Care and Urgent Care locations currently offer PCR testing for COVID-19. St. Francis locations are not currently equipped with rapid COVID-19 tests. If you require a rapid test, please refer to the locations listed by the Minnesota Department of Health.

If you received a COVID-19 PCR test through St. Francis' Urgent Care, Express Care or Emergency Department, you will receive your positive or negative results via your Allina Health MyChart Account. If you do not have an Allina Health MyChart Account, you will receive a phone call if your results are positive. You will not receive your negative results via phone. Please do not call the clinic or department regarding your results. More information on the Allina Health Account can be found here.

Insurance and billing

We accept most major insurance plans at our Urgent Care locations. Please contact your insurance company for specific coverage details.

For billing concerns for the St. Francis campus Urgent Care, please call 866.553.9920.

For billing concerns for Southbridge Urgent Care, please call 612.262.9000.

2022 holiday hours

St. Francis Campus Urgent Care

Easter
2 to 10 p.m.

Memorial Day
2 to 10 p.m.

Independence Day
2 to 10 p.m.

Labor Day
2 to 10 p.m.

Thanksgiving Day
2 to 10 p.m.

Christmas Eve
CLOSED

Christmas Day
2 to 10 p.m.

New Year's Eve 2022
2 to 10 p.m.

New Year's Day 2023
2 to 10 p.m.

Southbridge Urgent Care

Easter
CLOSED

Memorial Day
CLOSED

Independence Day
CLOSED

Labor Day
CLOSED

Thanksgiving Day
CLOSED

Christmas Eve
8 a.m. to 4 p.m.

Christmas Day
CLOSED

New Year's Eve 2022
8 a.m. to 4 p.m.

New Year's Day 2023
CLOSED