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Emergency Care

Emergency Care

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  • Upon Arrival
  • Emergency
  • Urgent Care
  • CPR Classes
  • Pt Bpcheck01Upon arrival, patients will be triaged, or screened, by St. Francis Emergency Department staff and, depending on their condition, will be directed to either emergency care or Urgent Care.

    St. Francis' Emergency Department physicians are part of Suburban Emergency Associates, PA who have consistently provided quality emergency care to become a premier emergency physician group in the Twin Cities. Our staff includes emergency medical technicians, nurses, nurse practitioners and physicians.

  • St. Francis ED has some of the shortest wait times in the Twin Cities and was recently awarded the 2014 Women’s Choice Award—Best Hospital for Patient Experience in Emergency Care.

    St. Francis Emergency Department (ED), a Level 3 Trauma Center, provides care to patients 24 hours a day, 7 days a week. Caregivers treat over 27,000 adult and pediatric patients annually, providing a critical link to healthcare for our region. Board certified emergency physicians, emergency trained nurses and technicians are supported by full service imaging and laboratory services.

    Our doctors, part of Suburban Emergency Associates, PA, have a proven record for consistent, impressive improvements in patient outcomes, wait times and satisfaction. We also have a wide range of specialists on call, including orthopedic, cardiac, and neurological.

    For all emergencies call 911.

    Contact the St. Francis Emergency Department at 952.428.3000.

    Billing concerns for urgent care or emergency call 1.866.553.9920.

  • Emergency care urgent care

    Urgent Care Facilities

    St. Francis Urgent Care has two convenient locations both backed by the area’s leading hospital. Whether it’s day or night, we are here when it just can’t wait! We provide friendly, professional walk-in medical care for all kinds of urgent (non life-threatening) medical needs. Urgent care provides efficient care for minor problems such as earaches, sore throats, sinus infections, colds, fevers, skin infections, abrasions, simple lacerations and minor fractures. Most major insurance plans are accepted and appointments are never needed.

    St. Francis Campus

    1455 St. Francis Avenue

    Check in at Emergency Room

    Shakopee, MN 55379


    Mon-Fri 5:00 pm — 12:00 am

    Sat-Sun 10:00 am — 12:00 am

    Map | Directions


    8170 Old Carriage Court

    Suite 100

    Shakopee, MN 55379


    Mon-Fri 8:00 am — 8:00 pm

    Sat-Sun 8:00 am — 4:00 pm

    Map | Directions

    When to use Urgent Care vs. the Emergency Room:

    Depending on you or your loved one's condition, an urgent care facility might be more appropriate than going to an emergency room, or it could be the reverse situation. This can be a difficult decision to make, especially when things are happening quickly, which is why we've put together the list below to help guide your decision. If you think you are hare having a medical emergency, call 9-1-1 immediately.


    Chest pain

    Compound fractures (bone visible)

    Ingestion of poison

    Major head injuries

    Major trauma


    Severe burns


    Uncontrollable bleeding

    Difficulty breathing


    Heart attack

    Urgent Care




    Cold, flu, or fever





    Insect bites, bruises, abrasions

    Lacerations (stiches)

    Minor burns



    Sore throat





    Pink eye

    Ear infection

    St. Francis Campus Urgent Care Holiday 2017 Hours

    Note: Southbridge is not open on holidays.)

    Day of Week



    2pm–12 midnight

    Memorial Day


    2pm–12 midnight

    Independence Day


    2pm–12 midnight

    Labor Day


    10am–12 midnight



    5pm–12 midnight

    Christmas Eve



    Christmas Day



    New Year's Eve


    10am–12 midnight

    New Year's Day


    2pm–12 midnight

    Billing concerns for urgent care and emergency department on the St. Francis Regional Medical Center campus, please call 1-866-553-9920.

    Billing concerns for urgent care at our Southbridge location, please call 612-262-9000.

  • doctorsCPR Anytime Classes

    Sudden Cardiac Arrest (SCA) happens when a heart unexpectedly stops beating. SCA kills more than 300,000 people in the United States each year, but if a nonmedical bystander has CPR Skills and intervenes immediately, the victim’s chances of survival increase dramatically.

    St. Francis partners with Allina Health’s Heart Safe Communities to present a CPR Anytime Friends & Family/AED course. The 90-minute course will teach lifesaving skills in case of an emergency. For groups of 8 or more, courses are available in the comfort of your own home. The only cost is that you agree to pass it on. Sharing information in this fashion has saved countless lives.

    Through this model, 2,000-plus people have been trained annually and it's estimated to have helped almost 11,000 people to date.

    Contact Us

    For more information on CPR classes email Gregory Jones at

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