St. Francis employs 2 financial counselors in the Emergency Department. It is their job to help patients find a government program or other payment options to help them meet their medical costs in light of difficult financial situations.
Any patient who has been or is going to be a patient at St. Francis can call for information, applications and assistance with these programs. If an interpreter is needed, that can be easily arranged.
There are several types of medical assistance. The best option for eligible uninsured patients is government-funded medical assistance. If a patient is not eligible for these programs, St. Francis offers its own Community Care Program. The Community Care Program assists patients who do not qualify for medical assistance (Medicaid) and whose annual incomes are at or below 275 percent of the federal poverty level. The Community Care Program may also be beneficial to patients who have health insurance but are not able to afford what their insurance does not cover.
Providing convenient access to necessary medical care regardless of the patient's ability to pay is important to St. Francis and its mission.