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Patients & Visitors

Patients & Visitors

  • Overview
  • Preparing for Your Stay
  • Food Services
  • Nearby Amenities
  • Beginning Dec. 20, 2019, St. Francis has restricted visiting guidelines to protect all patients and staff due to influenza.

    View guidelines here.

    Maps and Directions

    Visiting guidelines

    St. Francis' visiting hours are 24 hours a day, 7 days a week. From 8 p.m. to 4 a.m. you must enter through the Emergency Department, show identification and get a visitor badge.

    All patient rooms are private. All Care North rooms have couches that convert to beds, and Care South rooms have recliners that convert to beds. Additional sleeping cots are always available upon request.

    There is also a family room in Care North available to all visitors to take showers, warm up food or just be alone for a bit. All parking at St. Francis is free.

  • Preregistration

    Prepair for your stayWe encourage all patients to preregister for scheduled services to ensure a quicker check-in process.

    Note: Please preregister at least 1 full business day before your appointment. If your appointment is less than 1 full business day away, preregister via phone with St. Francis Patient Registration at 952.428.2500.

    To preregister online, simply fill out the form below, and make sure all of the required fields noted with an asterisk (*) are completed before submitting your registration.

    This site uses a secure server to encrypt all your personal information and protect your confidentiality and privacy. Upon check-in at St. Francis, you will receive information regarding your rights to privacy and our commitment to honoring them.

    Preregister here

    Be Your Own Advocate

    You are the most important team member in your care. Be your own advocate, and be involved. Use the resources below to learn more about speaking up for your care.

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  • At Your Request—Room Service Dining

    Food servicesAt Your Request—Room Serving Dining is designed with your satisfaction in mind. Please review the menu to choose the foods you would like to order. Place your order by dialing 83663 (or 952.428.3663 from outside the hospital) anytime between 6:30 a.m. and 6:30 p.m.

    If you are on a special or modified diet, some food items may not be appropriate for your diet. Our room service operators can assist you with your order.

    Guests can also order room service dining for $7.99. This includes 1 entrée, 2 side dishes, 1 dessert and a beverage. Debit or credit card payment only (Visa, MasterCard, Discover and American Express accepted).

    Please allow 45 minutes for your order to be delivered.

    Legacy Café

    The cafeteria is open:

    • Monday through Friday, 7 a.m. to 7 p.m.
    • Saturday and Sunday, 7 a.m. to 2 p.m. and 4:45 to 7 p.m.

    The grill and entrée stations are open daily from:

    • 7 to 10 a.m. for breakfast
    • 11 a.m. to 2 p.m. for lunch
    • 4:45 to 7 p.m. for dinner
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  • Nearyby amenitiesThere are a variety of nearby hotels, many of which offer a discount rate if you mention St Francis. View Shakopee hotel accommodations.

    There are many retail options located near the hospital for any needs that may come up while you are here. There are also a variety of restaurants in the area.