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Why Choose St. Francis

Committed to caring for our community

St. Francis Regional Medical Center in Shakopee is committed to caring for our community. In alignment with hospital owners, Allina Health, HealthPartners Park Nicollet and Essentia Health, St. Francis has taken multiple precautions to ensure the safety of our staff and patients, while providing quality care, close to home.

Though the year has been filled with many uncertainties, St. Francis patients can always be certain that safety is our highest priority. “Everyone on campus – from nutrition and environmental services, to caregivers and registration staff – has done their part to establish and ensure adherence to enhanced safety measures throughout the hospital,” explains Amy Jerdee, RN, President of St. Francis.

“It is especially important for those who may have temporarily put off getting routine healthcare, to return to get the care they need, including diagnostic tests, non-critical surgeries and treatments, well-child and teen visits, immunizations and adult physicals,” says Jerdee.

“We can’t be so focused on avoiding COVID-19 that we forget to address other health issues or illnesses that can negatively affect our health,” Jerdee explains. Also, keeping vaccines current will help provide a layer of protection from ailments not associated with COVID-19.“Whether you’re choosing to keep your family home and attend school virtually, or if you have a child in a hybrid learning model, it’s extremely important that everyone in your home stay current on all vaccines, including the flu vaccine.”

With many precautions in place, the care you receive at St. Francis facilities is as safe as ever. This includes urgent and emergency care, which patients may have avoided due to fear of coming in contact with patients experiencing COVID-19 symptoms. “According to studies conducted by the Centers for Disease Control and Prevention (CDC), hospital emergency visits have fallen as much as 42 percent during the COVID-19 pandemic, including for critical events such as chest pain, which left untreated can be deadly,” says Monte Johnson, MD, Vice President of Medical Affairs at St. Francis.

“The entire St. Francis family has worked daily to continuously refine our facilities and practices based on guidelines from the Minnesota Department of Health (MDH) and the CDC, all to keep you safe and comfortable, whether it be for emergency, urgent or routine care,” explains Dr. Johnson, “When you visit the St. Francis campus, you may notice actions we’ve taken to help you feel safe and comfortable while you are in the care of our highly-skilled, compassionate caregivers.”

The numerous safety protocols St. Francis has employed will mitigate the spread of COVID-19 while providing the necessary care for patients entering the facility include:

  • Enhanced cleaning processes in all hospital areas including patient rooms, staff areas and public areas.

  • Visitor restrictions, greatly minimizing the number of outside individuals entering the hospital while still providing necessary support to patients in certain situations.

  • Greeters at the hospital entrances to verbally screen employees, patients, vendors and visitors for COVID-19 symptoms. If a patient screens positive for symptoms of COVID-19, they are taken directly to a room, rather than waiting in a lobby. If a staff member, vendor or visitor screens positive, they are not allowed to enter.

  • Physical distancing throughout the facility, including in staff break and work areas, and patient waiting areas. Barriers are constructed in the Emergency Department waiting area and Plexiglas windows are placed between staff and patients at check-in areas.

  • Masks are required throughout all St. Francis facilities for all staff, patients, vendors and visitors, as is the use of other personal protective equipment for staff, following the recommendations of the CDC.

  • Virtual visits by Allina Health and HealthPartners Park Nicollet provide virtual services and guide patients to safe care in our community.

- Allina Health patients can call their clinic or visit

- HealthPartners Park Nicollet patients can call their clinic or visit

  • Patient flow changes route those with potential COVID-19 symptoms to separate areas of the Emergency Department and inpatient units to minimize the risk of exposure to patients coming to St. Francis for care.

  • Numerous hand sanitizing stations are placed strategically throughout the campus for regular use by staff, patients, visitors and vendors.

All St. Francis facilities are currently open for care, including:

Express Care in Savage Hy-Vee
Mon-Fri 8am-8pm
Sat & Sun 9am-5pm

Express Care in Shakopee Hy-Vee
Mon-Fri 8am-8pm
Sat & Sun 9am-5pm

Southbridge Urgent Care
Mon-Fri 8am-8pm
Sat & Sun 8am-4pm

St. Francis campus Urgent Care
Mon-Fri 5pm-10pm
Sat & Sun 10am-10pm

St. Francis Jordan Clinic
Mon-Fri 8am-5pm
Sat & Sun Closed

St. Francis Emergency Department

As the situation develops over the coming months, hospital leaders will continue to follow all enhanced safety practices and COVID-19 guidelines set by the MDH and CDC to keep our staff and patients safe. Rest assured, St. Francis will constantly evolve to continue providing you with the safest, highest quality care in the months and years to come!

For more information on the services offered by St. Francis, visit

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