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Patients & Visitors

Joint Commission seal

Compliments & Complaints

St. Francis Regional Medical Center is accredited through The Joint Commission. This agency serves to help ensure and monitor the quality and safety of patient care.

If you feel the services we have provided have in any way compromised patient safety or not met accepted quality of care standards, please contact our patient representative office at 952.428.3100. If you do not feel these concerns have been adequately addressed after contacting our patient representative office, please feel free to contact The Joint Commission by phone at 800.994.6610 or via e-mail at

You can also write to The Joint Commission at:

Office of Quality Monitoring

The Joint Commission

One Renaissance Boulevard

Oakbrook Terrace, IL 60181